Insights·Brief 01

Dabbling vs. deploying: the 16% vs 54% AI gap

54% of UK SMEs say they're using AI (British Chambers of Commerce, March 2026). Only 16% have deliberately deployed it with a defined business purpose (Department for Science, Innovation & Technology, 2025). The gap between those two numbers is mostly someone using ChatGPT personally, with nothing else in the business actually changing.

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